FAQ
Our clients
asked
these questions.
What's your non-disclosure & IP protection policy?
Our conversation starts with mutual non-disclosure agreement. We maintain clients privacy & confidentiality even when we are discussing a potential engagement. Our engagement letter covers the Intellectual Property & working product's rights to clients. Here is the excerpt: "Client owns the product is the in process, finished product, as well as drafts, notes, materials, mockups, hardware, designs, inventions, patents, code, and anything else that the Developer works on—that is, conceives, creates, designs, develops, invents, works on, or reduces to practice—as part of this project"
What sort of documentation you need to provide us estimation?
Our preferred model of engagement is Sprint based project development. We often require a high fidelity mockups, wireframes or designed screens to provide accurate estimation. In case, if you do not have the detailed specification - we can help you with discovery, wireframes, resource planning & screen flows.
We already got a backend developer. Will you still be interested?
Yes. A good number of clients have their backend in-house & we work on web & mobile front-end engineering technologies. A lot of clients also have their UI/UX in-house or external teams. Few of the programming languages we work on are React, VueJS, AngularJS, Node, NextJS, PHP, Laravel. For mobile, we work on iOS (Swift, Objective-C), Android (Kotlin, Java), Flutter & React Native languages.
Will developers join the daily standup meetings? How about video cameras? And timezone overlapping?
Yes. Developers will join the scrum meetings on Zoom or Meet. We share a progress note or report on daily basis on Slack / Skype. All the developers have video cameras so everyone can meet/ build a comfortable environment. For most of the clients, we have 2 to 3 hours overlapping time in their timezone.
We do not need an entire team, just developer/s. How does that work?
Yes, we do work on that model. Often development team or software agencies have their internal project management, QA/QC and other systems. Most of our developers have a native fluency in English language. Our developers join on Slack, Jira or other project management teams. All the developers have video cameras so everyone can meet/ build a comfortable environment. For most of the clients, we have 2 to 3 hours overlapping time in their timezone.
How soon you can get started? What you require from us?
We require 3 to 4 weeks heads up before we start on any engagement. Often times, we have few developers on the bench, in those cases we can get started in 1 week's notice. In order to get started, we require our clients to process the project initiation fee invoice.
How do we pay you? Which currencies you accept?
We have couple of payment processing options. Bank based Wire Transfer, local bank account which supports USD, EUR, GBP, AUD & other currencies. We also have partnered with Payoneer, TransferWise services which make the payment processing extremely simple. We send out routine work logs & monthly invoices for your bookkeeping. We are currently not accepting Crypto Currencies as payment due to local regulations, in future we may based on compliances.
How do you ensure the developer working on our product is good & productive?
All the developers working with us have a professional work experience & have completed a through training. Our developers are well versed with Git, SVN version control systems. We undertake various communication, coordination, time management & agile trainings every month & week. Additionally, client teams can have a technical test & interaction before we add developers in to clients team.
Which tools you are familiar with? Do you have any strong preferences on the tools?
We are flexible on using different tools based on our clients preference. For communications - we use Slack, Skype or similar instance communication tools. For version control - we are familiar with GitHub, Bitbucket & GitLab. For project management - we are familiar with Jira, Asana, Trello, Basecamp & Monday.com. For design & documentation - we use Figma, Sketch, Zeplin, Notion and Google Docs.
Do you have white-label association? How does that work?
We often have white-label association with other development & design agencies. Our team represent respective agency's team member when we communicate/ coordinate to end client. Often such arrangements are very discreet & we sign non-compete agreement with the agency.
Do you extend discount on a long-term engagement?
Yes. When clients provide more than 6 months commitment, we do offer a small concession on the pricing. Often, we focus on the client experience & delivery compared to lure our clients with offers, discounts & promotions.
Do you offer fixed fee contracts?
Yes, only when the specifications, user stories, designs & interactions are 100% complete. We price our fixed fee contracts with a good premium compared to sprint based contracts.